Frequently Asked Questions
Clear answers about booking, pricing, garages, and how Motoguru works.
MotoGuru is a platform that helps you book car service and repairs from verified local garages. You can compare options, choose the garage you prefer, and track the job with clear pricing and updates.
MotoGuru is built around transparency and choice. You get to select the garage that fits your budget, distance, and ratings; see clear inclusions; and get updates during the job — no hidden surprises, no forced assignments.
Yes. You can browse available garages, compare their profiles, ratings, and offerings, and then book the one you want.
We list garages after basic verification checks (business details, service capability, and past customer feedback where available). We also continuously monitor ratings and issue resolution to maintain quality.
We aim to keep pricing clear and itemized. You’ll see what’s included in the selected service/repair. If the garage finds additional issues during inspection, they’ll share a revised estimate for your approval before proceeding.
Common bookings include regular servicing (basic/standard/comprehensive), brake work, suspension, clutch, battery, AC service/repairs, denting/painting (where available), diagnostics and general repairs.
In many locations, yes — depending on the garage. You’ll see pick-up/drop availability while choosing the garage or during booking.
You’ll receive service updates, and wherever possible, photo/video notes for key work stages. You can also contact support if you need clarifications during the job.
If you face an issue, raise it through MotoGuru support within the shared resolution window. We’ll review the case with the garage and help with a fair resolution — this may include rework, partial refund, or other corrective action based on the situation.
Enter your car details and location, select service/repair type, compare garages and choose one, confirm slot, pickup (if needed), and payment method, then track updates until delivery.